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Terms and Conditions

Terms and Conditions

Welcome to the website of Rayaan Furniture Ltd

These terms and conditions apply to the use of the Rayaan Furniture Ltd website.  By accessing the Rayaan Furniture Ltd website you consent to the terms and conditions illustrated below.


Use of website

Rayaan Furniture Ltd has provided you access to use its website in order to sell you goods in accordance with its terms and conditions

Your obligation when using the Rayaan Furniture Ltd website is to;

  • Not undertake any illegal activities, upload any offensive material and any viruses or trojan horses that are designed to affect the normal operating functions of a computer.
  • Not undertake any actions to gain unauthorised access to any part of the website that may cause damage or interrupt or impair the normal functions of the website
  • Not violate or infringe the rights of any company, firm or person

 

Provide accurate, current and complete personal information when registering with the website and/or placing a purchase order.

By using the website you take full responsibility for any damages, liability, losses and expenses on a full indemnity cost that we suffer if you breach the terms and conditions of the website and the use of it; whether it is done by you or anyone using your account.


Our Rights

We reserve the right to withdraw whether temporarily or permanently the website, this may be with or without prior notice.    Make changes to the terms and conditions, your continued use is deemed as your acceptance to them. The responsibility to check for such changes will fall on you.  If you do not agree with any changes made then you have the right to  terminate your use of the website.

We reserve the right to alter or withdraw any goods, content and services from the website.  It is to our discretion to refuse the process of any transactions during any stage with or without reason.  

 

Monitoring

We have the right but no obligation to monitor any activities on the website.  Any reported violations of the terms and conditions will be investigated. We may also investigate any activities we feel are suspicious and take the necessary action without prior warning.

  

Purchase of Goods

A contract is created between you and ourselves when you place an order within our website. An order may not be accepted due to unavailable stock, your payment was not completed successfully or an error with the pricing or description of a product.  When your item arrives the contract is deemed as complete.


Orders

Any orders made are subject to availability and acceptance.  If the product you have ordered is not available you will be contacted with the details that you provided when placing the order.  You will be given the option to cancel your order, wait until stock is available or substitute the product for something that is of equivalent price.

We will take reasonable care with regards to orders and ensure to keep your personal and private information confidential.  However, if a third party gains unauthorised access to any of this information we do not hold any responsibility or liability for this.

 

Refusal of Transaction

We reserve the right to remove or edit any products from our website at any time.  We also hold the right to refuse processing any transaction or service for any reason.  We will be exempt from liability to you or any third party of this action.


Your Personal Data

Under the Data Protection legislation we will respect and protect all information you have provided to us.  This information may include your personal details, payment methods and services used within the website.

Your personal details may be shared for training and development purposes within Rayaan Furniture Ltd.  Calls may also be recorded and/or monitored for quality purposes. At times your information may be checked for fraud and identity purposes.  Also, if any legal activity or proceedings are carried out, the necessary information will be shared with the relevant authority figure.

We can only collect personal information that you have provided for us.  If you do not wish to give us certain personal information then we will not collect it.  

 

Intellectual Property and Right to Use

 By using the Rayaan Furniture Ltd website you acknowledge and agree that any intellectual property such as copyright, trademarks and other material supplied on the website will at all times remain vested in us and/or our licensors.  You are also consenting that the material and content within the website is only made available for your personal use and not of that which is commercial or profitable.

 

Limitation of Liability

Rayaan Furniture Ltd will undertake reasonable action to ensure any information entered and displayed on the website is accurate and up to date. You must ensure you undertake the necessary research on products to acknowledge their suitability for your needs. Information can be changed at any time for live posts, including those in the order process. This can also warrant the cancellation of an order at our or your discretion.

 We cannot make any guarantee the website will be uninterrupted, secure, free from any errors or ensure the server will be free of viruses.   We will not be liable for any loss of content or material you have inputted into the website. Therefore we are not liable for any kind of privacy or security breach of the website and/or information you have provided on the website.  We will not be held accountable for any losses incurred. Nothing shall exclude our liability of death or personal injury resulting from our negligence. We shall not be responsible or accountable for anything linked or mentioned about us from third parties.


Entire Agreement

The terms and conditions discussed contain the complete agreement between you and us (Rayaan Furniture Ltd).  Any changes made to the terms and conditions will supersede any previous agreements or arrangements; written or oral between you and us.  

You confirm that you understand these terms and conditions and agree this is the ruling agreement for your relationship with us whilst using the Rayaan Furniture Ltd website.


Handling Complaints

 An occasion may arise where you are not happy with the service you have received from us.  In such cases we will handle any complaints fair and efficiently. We aim to contact you within 21 days of receiving your complaint and ensure you are kept up to date on the progression.

If you have a complaint please write to us at: sales@rayaanfurniture.co.uk